Refund policy

Exchanges Only — No Refunds

Please note that we do not offer refunds once an order has been placed.

We only offer exchanges under the following conditions:

• The item is defective or damaged upon arrival.
• You received the wrong item, size, or variant.

Non-Exchangeable Items

For hygiene and health reasons, we do not accept exchanges on shapewear or underwear items under any circumstances. Please ensure you select the correct size before placing your order.

To Be Eligible for an Exchange

For eligible items:

• You must contact us within 3 days of receiving your order.
• The item must be unused, unworn, in its original packaging, and in resaleable condition.
• Items that show signs of wear, washing, damage, alteration, or use will not qualify for an exchange.

Once your exchange request has been approved, we’ll provide you with the return details. A replacement item will be shipped once the returned item has been received and inspected.

Please note: Exchanges are subject to availability. If the requested replacement is unavailable, we will advise you of the available options.