TERMS AND CONDITIONS

Effective Date: 14 September 2026
Website: www.hasahub.store
Store: HASA

Welcome to HASA. These Terms and Conditions govern your use of our website and your purchase of products from HASA. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

1. About HASA

HASA is an online retail store offering a curated selection of fashion, footwear, accessories, luxury items, shapewear and beauty-related products.

We carefully select our products and aim to provide customers with accurate product descriptions, images and information.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and other information displayed on our website are accurate.

However:

• Colours may appear slightly different depending on your device or screen settings.

• Product images may be used for illustrative purposes where indicated.

• Minor variations in materials, finishes, stitching, packaging or manufacturing may occur.

• Product availability is subject to stock availability.

We reserve the right to correct errors, inaccuracies or omissions and to update product information at any time.

3. Product Authenticity

Where products are advertised as branded or authentic branded products, HASA represents that such products are sourced through our stated supplier channels and are represented according to the information available to us.

We do not claim affiliation with, endorsement by, or ownership of any third-party brand unless expressly stated.

Brand names, logos and trademarks remain the property of their respective owners.

4. Prices

All prices displayed on the website are in South African Rand (ZAR), unless otherwise stated.

Prices may change without prior notice. However, once an order has been successfully placed and payment has been received, the price applicable to that completed transaction will generally apply, subject to correction of obvious pricing errors.

Delivery charges, where applicable, will be displayed before completion of your purchase.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order is subject to:

• product availability;

• successful payment or payment authorisation; and

• acceptance of the order by HASA.

We reserve the right to cancel an order where there is a genuine pricing error, suspected fraudulent activity, payment failure, stock unavailability or another legitimate reason.

If we cancel an order after payment has been received, the applicable payment will be refunded.

6. Payment

Payments are processed securely through the payment methods made available at checkout, including PayFast where available.

HASA does not request or store your full card details through the website.

Payment information is processed by the relevant payment service provider in accordance with its security and privacy procedures.

7. Delivery

Delivery is available within South Africa.

Estimated delivery times and applicable delivery charges are provided on our website and/or at checkout.

Please refer to our Delivery Policy for detailed information regarding delivery times, tracking, delivery areas and circumstances that may cause delays.

8. Returns, Exchanges and Refunds

Our Refund and Returns Policy forms part of these Terms and Conditions.

Nothing in our policies is intended to limit or exclude any rights you may have under applicable South African consumer-protection legislation.

Where a statutory right to cancel, return or receive a refund applies, that right will take precedence over any conflicting provision in these Terms and Conditions.

9. Defective, Damaged or Incorrect Products

If you receive a product that is defective, damaged or materially different from the product you ordered, please contact us as soon as reasonably possible with your order details and photographs where applicable.

We will assess the issue and, where appropriate, arrange a repair, replacement, exchange or refund in accordance with applicable law and our Refund and Returns Policy.

10. Website Use

You agree not to:

• use the website for unlawful purposes;

• attempt to gain unauthorised access to our website or systems;

• interfere with the operation or security of the website;

• submit fraudulent orders or payment information; or

• reproduce, copy or commercially exploit our website content without permission.

11. Intellectual Property

All original content created for HASA, including website text, graphics, photographs, logos, branding and other materials, is protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute or commercially use our original content without our prior written permission.

Third-party trademarks and brand names belong to their respective owners.

12. Website Availability

We aim to keep our website available and accurate, but we do not guarantee that the website will always be uninterrupted, error-free or available.

We may temporarily suspend or modify the website for maintenance, updates or other operational reasons.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions.

14. Limitation of Liability

To the extent permitted by applicable law, HASA will not be liable for indirect or consequential loss arising from the use of our website or products.

Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited under South African law.

15. Changes to These Terms

We may update these Terms and Conditions from time to time.

The latest version will be published on our website. Your continued use of the website after an update constitutes acceptance of the updated Terms, to the extent permitted by law.

16. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any dispute will be dealt with in accordance with applicable South African law and the rights and remedies available to consumers under that law.

Last Updated: 14 September 2026